Flexible payment options and Financing available.

Schedule your service today.  Evening and weekend time slots are available, but are limited and get reserved fast.  We accept home owners insurance and prepare all the necessary project files for your insurance adjuster so you don’t have to.  Discounted post remediation lab analysis, and FREE six month follow up inspection are available with service warranty.  Be sure to include your project in the Metrix Restoration health study to receive an additional 10% off equipment usage line items.

   Client Notification

By contracting with Metrix, the client acknowledges that they have been made aware of the following and agree to such terms and conditions.

 Effect of Abnormal Water: Water indoors is an abnormal condition and can cause or contribute to many problems.  Property damage and health implications increase the longer materials remain wet.  The client understands that several actions can be taken to reduce mold growth and damage to affected areas.  Water can be removed as quickly and as thoroughly as possible.  Antimicrobial agents can be applied to inhibit the growth of mold and other bio-contaminants.  Rapid air movement can be introduced into areas and cavities to increase the rate of evaporation.  The relative humidity indoors can be reduced and then maintained between 30% and 50% RH if possible.

  1. Water migrates into areas not originally affected. Water spreads laterally into adjoining rooms, penetrates materials below and wicks up into porous materials above.  It is best to evaluate all affected areas, not just areas with visible saturation.

  2. Saturated materials begin swelling as they absorb moisture. In many situations, drying and restoration will restore them and in others, the damage may be permanent.  Rapid drying will help to reduce the chance of permanent damage.

  3. As water evaporates it causes an abnormal humidity condition.  High humidity can damage some porous materials if allowed to continue.  Humidity damage is most common when the indoor humidity exceeds 60% over time.  It is best to reduce the indoor humidity quickly to help prevent humidity exchange.

  1. After water intrusion, mold and bacterial spores germinate and multiply. Given acceptable growth conditions, one organism can multiply to more than one billion organisms in less than 24 hours.  Microorganisms can cause mold damage and degrade indoor air quality.  Some microorganisms produce antigens and allergens which cause allergies while others can cause infections and disease.

  2. Client has been informed that hardwood floors and other contents may not be salvageable even if structural drying measures are contracted.

  3. Customer understands that dwellings and structures built prior to 1985 are at risk for containing asbestos and lead based paint; testing may be required before restoration can begin.

  4. Metrix agrees to complete all projects in a safe, professional and timely manner. Client accepts contingencies for project delay which may not be listed in this service agreement, including, but not limited to “Acts of God”.

  5. Any pictures, video or other media created by Metrix professionals for the purpose, but not limited to project documentation, study or advertisement are agreed to be the property of Metrix and may be shared at the discretion of Metrix.

  6. Customer agrees that Metrix shall be held harmless with indemnity for cross contamination on any project where pre-remediation testing is waved.

 Metrix Service Guarantee

 Metrix service professionals are trained, experienced and certified in the Restoration and Remediation industry.  We have systematic standards for operating procedures and quality assurance.  Contact Metrix within 30 days from the date of service if you are not completely satisfied and we will return to make our best effort to satisfactorily resolve any issue.  Metrix must be permitted to inspect and remedy your concerns.  Pre-existing conditions are not covered by this guarantee.  This guarantee is null and void by any work performed other than by Metrix agents.  Metrix agrees to offer a no cost, 6-month follow up inspection on all warranty services for customers who accept this option.

Customer Service



Prince William County, Virginia